Privacy Policy
Liquid Pack Pty Ltd
Last Updated: 30/01/2025
1. Introduction
Liquid Pack Pty Ltd (“we,” “our,” “us”) is committed to protecting the privacy of our customers, suppliers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and other applicable Australian Law.
2. Information We Collect
We may collect the following types of information:
-
Business Contact Information: Including name, company name, job title, phone number, email address, and postal address, when you contact us or engage with our services.
-
Website Usage Information: Information such as IP addresses, browser type, and browsing behaviour via cookies and analytics tools (e.g., Google Analytics) when you visit our website.
-
Enquiry Information: Details submitted via our contact forms, including any information provided in correspondence.
3. How We Collect Your Information
We collect personal information in the following ways:
-
Directly from you when you contact us via our website, email, phone, or in person.
-
Through automated means such as cookies and tracking tools when you visit our website.
-
From third-party service providers that assist in analytics or website functionality.
4. Use of Personal Information
We use your personal information for the following purposes:
-
To respond to your enquiries and provide customer support.
-
To manage business relationships with customers, suppliers, and partners.
-
To improve our website functionality and user experience.
-
To comply with legal obligations and regulatory requirements.
5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may disclose it in the following circumstances:
-
To third-party service providers that assist in operating our business (e.g., IT providers, accounting software providers, website analytics tools), but only for the purposes of our use of these services.
-
If required by law, regulatory authorities, or law enforcement agencies.
6. Data Security & Retention
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect analytical data. This may include data that is linked to a specific user across multiple devices or sessions, enabling us to analyse trends and improve our website’s functionality.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies or similar tracking technologies may impact your ability to use certain features of our website.
8. Your Rights and Choices
Under Australian privacy law, you have the right to:
-
Access the personal information we hold about you.
-
Request corrections to inaccurate or outdated information.
-
Withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Privacy Officer
Liquid Pack Pty Ltd
Postal Address: PO Box 60, Mount Waverley, Vic 3149
Email: sales@liquidpack.com.au
Phone: 03 9538 0471
10. Updates To This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Updates will be posted on this page with a revised ‘Last updated’ date. Clients are encouraged to review this page periodically, as we do not provide individual notifications of updates.
11. Compliance with International Privacy Laws
Liquid Pack Pty Ltd is an Australian business operating within Australia. We do not sell products or services to customers in the European Union (EU) and do not target individuals within the EU. As such, we are not subject to the General Data Protection Regulation (GDPR) or other EU privacy laws.
By using our website or engaging with our services, you acknowledge and agree to this Privacy Policy.